Introduction

LiftClubs ("we," "us," or "our") is committed to protecting your personal information in accordance with POPIA and applicable South African law. This policy explains how we collect, use, and protect your data when you use our website.

Information We Collect

We collect information to provide and improve our services, including:

• Full name, email address, mobile number, and gender.
• Account profile data and ride activity/usage behavior.
• Technical data such as IP address, device type, and browser information.

How We Use Your Information

We use your information for the following purposes:

• Creating and managing user accounts.
• Facilitating ride-sharing coordination between users.
• Enabling platform communication and sending system notifications.
• Improving platform performance and preventing fraud or abuse.

Sharing of Information

We do NOT sell your personal information. We may share data in the following instances:

• With other users for the purpose of ride coordination.
• With trusted service providers (e.g., hosting, SMS, and email delivery services).
• Where required by law, legal process, or to protect our legal rights.

Data Security and Retention

We implement reasonable technical and organisational measures to protect your data. However, please note that no system is completely secure. We retain personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

Your Rights Under POPIA

You have the right to:

• Access your personal information held by us.
• Correct inaccurate or outdated data.
• Request the deletion of your personal data.
• Object to our processing of your data or withdraw your consent.

Cookies and Third-Party Services

We use cookies to maintain sessions, improve website functionality, and analyze usage patterns. We may use third-party providers for analytics and security; please be aware that we are not responsible for the privacy practices of these external services.

Children’s Privacy

LiftClubs is intended for use by individuals aged 18 and older. We do not knowingly collect personal data from minors.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with an updated effective date.

Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at: info@liftclubs.co.za